Privacy policy

Optimized Energy Inc. ("the Company" hereinafter) believes that the protection of rights and interests of customers, business partner representatives, etc. is an important social responsibility, and we handle all personal information in a proper manner according to the policy stipulated below.

1. Compliance with Laws and Regulations, etc.

The Company shall comply with Act on the Protection of Personal Information (“Personal Information Protection Law” hereinafter) and the other laws, regulations, guidelines of relevant authorities, company rules, and other stipulations for the handling of personal information.

2. Acquisition and Use of Personal Information

The Company shall acquire and use personal information by fair methods and procedures. The Company shall use the acquired information within the scope necessary to perform the business operations below in a proper and uninterrupted manner, e.g. contact to customers by e-mail, telephone, etc.

(1) Wholesale electricity

(2) Derivative trading of electricity, generator fuel, crude oil, and other

(3) Electric power industry

(4) Agent, broker, intermediary for electricity trading

(5) Consulting related to above (1) – (4)

(6) All business incidental or related to above (1) – (5)

The Company shall not use the acquired personal information for any purpose other than the above without obtaining the prior consent of the principal, unless otherwise notified, disclosed, explicitly stated, or permitted by laws etc.

3. Ensuring the Safety and Accuracy of Personal Data

The Company shall take the measures in order to prevent leakage, loss, damage, unauthorized access, or other incidents involving personal data, and shall conduct appropriate personal data management. The Company shall endeavor to ensure that the personal data in its possession is accurate and up to date within the scope necessary to achieve the utilization purposes.

4. Disclosure and Provision to Third Parties

The Company shall not disclose or provide personal information to third parties without obtaining in advance a principal's consent except in the following cases.

・Cases based on laws and regulations.

・Cases in which there is a need to protect a human life, body or fortune, and when it is difficult to obtain a principal's consent.

・Cases in which there is a special need to enhance public hygiene or promote fostering healthy children, and when it is difficult to obtain a principal's consent.

・Cases in which there is a need to cooperate in regard to a central government organization or a local government, or a person entrusted by them performing affairs prescribed by laws and regulations, and when there is a possibility that obtaining a principal's consent would interfere with the performance of the said affairs.

・Cases in which personal data is provided part of outsourcing personal data handling within the scope to perform the utilization purposes.

・Cases in which personal data is provided as part of business succession.

5. Disclosure, Correction, Utilization cease and Notification of Retained Personal Data

Please use the contact information described in “9. Contact” if you intent to demand for disclosure of retained personal data etc. The Company will respond as follows after verifying your identity etc.


(1) Demand for Disclosure

The company shall respond to a demand from a principal or an agent for disclosure regarding the principal’s personal data as well as any inquiries regarding the handling of the personal data according to prescribed laws and regulations. However disclosure may not be possible if there is a risk of harm to the life, body, property, or other rights of the person or a third party and/or there is a risk of significant impediments to the business operations of the Company.

(2) Demand for Correction etc.

And in cases such as where the contents of personal data in the possession of the Company are inconsistent with the facts, the Company shall, based on a demand from a principal or an agent, conduct a necessary investigation without delay to the extent necessary to achieve a utilization purpose and, based on the result thereof, make a correction etc. of the contents of the retained personal data except in cases where special procedure concerning a correction etc. of the contents is prescribed by the provisions of other laws or regulations.

(3) Demand for Utilization Cease etc.

The Company shall, in case of having received a demand for utilization ceases, deleting, etc. of personal data from a principal or an agent with a reason of a violation of provisions in Personal Information Protection Law regarding the Restriction due to a Utilization Purpose, the Proper Acquisition and the Third Party Provision of Personal Data, fulfill a utilization cease etc. of the said retained personal data to the extent necessary to redress a violation without delay. However, this shall not apply in cases where a utilization cease etc. of the said retained personal data requires a large amount of expenses or other cases where it is difficult to fulfil a utilization cease etc. and when necessary alternative action is taken to protect a principal's rights and interests.

(4) Demand for Information of a Utilization Purpose

The Company shall, in case of having received a demand for information of a utilization purpose of retained personal data, inform the said principal thereof without delay. However, the Company may not inform thereof in cases where the utilization purpose is clear by above “2. Acquisition and Use of Personal Information”; in cases where there is a possibility to harm a principal or third party's life, body, fortune or other rights and interests; in cases where there is a possibility to harm the rights or legitimate interests of the Company; in cases where there is a need to cooperate in regard to a central government organization or a local government performing affairs prescribed by laws and regulations, and when there is a possibility to interfere with the performance of the said affairs.

6. Improving Internal Systems

The Company shall provide in-house training and education in order for them to comply with Personal Information Protection Law and the other laws, regulations, guidelines of relevant authorities, company rules, and other stipulations for the handling of personal data. The Company shall assign personnel to supervise the management of personal information and periodically perform internal audits in order to properly manage personal information.

7. Supervision of Contractors

When the Company must outsource personal information management, in part or in whole, the Company provides all necessary and proper supervision of service contractors.

8. Cookie

This website uses Cookies. Please also see the Cookie policy page on this website.

9. Amendment of This Policy

When laws are revised or other changes occur, the Company shall endeavor to review and amend the way to handle personal information. In the event that the Company reviews this Policy or acknowledges another reasonable reasons, the Company may amend this policy by providing the revised content on this website.

10. Rivision History

Established: January 22, 2020

Revised: November 2, 2021

11. Contact

Please contact the following if you have any inquiry regarding this policy, personal information handled by the Company, or a demand for disclosure of retained personal data etc.

Optimized Energy Inc.

Address: Forum Building 9th Floor, 24-11, Minami-Aoyama 2-chome, Minato-ku, Tokyo 107-0062, Japan

E-Mail: info@opti-ene.com